Alan Afrasiab, the CEO of Talia Limited, will be participating in a panel discussion at Satellite 2017 in Washington D.C. on Tuesday March 7, with the discussion to focus on the quality of teleports.
With more than 20 years of experience within the telecoms industry and, as Talia is the only operator on the panel, Mr. Afrasiab will outline what he believes are the essentials for teleport operation that instills trust and competence. The service received by either a small or large company can have a massive impact on their operations and can ‘make’ or ‘break’ a business.
Some businesses are built on patented technology or proprietary business processes. Not so the B2B transmission and information management business of the teleport. Teleport operators compete on location, breadth of service and industry knowledge—but most of all on quality of service. In a market undergoing fast change, service quality can make the difference between growth and decline not only for small companies but for very large ones, too. What are the essentials of a high-quality teleport in terms of facilities, technology and operating procedures? What are the most common vulnerabilities and the areas where investment can yield the biggest gains? The panel will discuss what technologies, facilities and procedures should be in place to ensure continued quality of service in the future; and where common vulnerabilities lie.