[Satnews] DigitalGlue, an engineering firm specializing in design, integration and support, and a Platinum reseller for Harmonic has generated the highest sales of any of the company’s North American broadcast resellers in 2015. As such, DigitalGlue has earned the Highest Sales Achievement Award for North America Broadcast and Satellite from Harmonic. This is the fifth time out of the last six years that DigitalGlue has received this honor.
DigitalGlue leverages Harmonic solutions to design, build and deliver systems that distribute programming over fiber, cable, satellite, IPTV, and OTT quickly and efficiently, as well as configuring post-production build outs. The company maintains a wide-ranging inventory of Harmonic solutions, including the market-leading Electra™ multi-service encoders, Ellipse® contribution encoders, ProView™ integrated receiver-decoders and Spectrum™ media server solutions, as well as the ProMedia Carbon™ file-based transcoder and MediaGrid™ scalable shared storage optimized for media workflows. DigitalGlue configures each unit to accommodate individual customer requests enabling the end-user to receive a product customized to their firmware specifications within days.
“Many of our broadcast clients order ‘just in time’ and usually need the equipment shipped within a few days,” said Sean Busby, president of DigitalGlue. “Our extensive inventory of Harmonic equipment combined with our unique ability to customize products quickly allows us to maximize our service and support on a broad scale. We can configure and ship products far faster than the 30-day industry average; frequently within 72 hours. Our customers get exactly what they need, when they need it. It’s a win-win scenario for everyone. DigitalGlue also maintains a large pool of demonstration and warranty replacement units.”
“DigitalGlue has shown superior commitment to Harmonic sales, going above and beyond in its sales efforts to achieve exceptional results and sales growth. The creativity, commitment, and innovation exhibited by DigitalGlue provide a benchmark for any company seeking to drive profitable new business while achieving the highest levels of customer satisfaction and loyalty,” said Doug Triblehorn, regional vice president for North America Broadcast at Harmonic.