[Satnews] The World Teleport Association (WTA) has released Satellite Operator Benchmarks 2016, a new research report.
This is the sixth report in WTA's annual Satellite Operator Benchmarks series. WTA conducted the report with Futuresource. Key findings from the report include:
- Teleport operators perceive the commercial performance of satellite operators improving
- The operational performance of satellite operators continues to strengthen, according to teleport operators
- Commercial flexibility and portability are improving
- Direct competition between teleport and satellite operators is declining and becoming somewhat more fair, as perceived by teleport executives
With the Satellite Operator Benchmarks series, WTA examines the crucial relationship between teleport operators and satellite operators. WTA seeks to keep that relationship healthy and strong by informing teleport operators about how their peers view the principal satellite operators while at the same time providing objective feedback to those operators from an important customer group. By objectively tracking, rating and comparing the operational and commercial performance of satellite operators, as experienced by teleport operators, WTA seeks to strengthen the industry by driving self-improvement across all companies.
For the full list and explanations of key findings and to see excerpts from the report, visit the report page on the WTA website.
“When we began the Benchmarks reports six years ago,” said WTA executive director Robert Bell, “we wanted to influence how satellite operators sell, service and partner with their teleport customers for the better. The latest results suggest that the unified voice of the teleport sector has been clearly heard.”