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Satnews Daily
November 4th, 2016

An Emergency Manual For Humanitarian Ops To Be Created By SES

The International Organization for Migration (IOM) carries out humanitarian operations globally to address the most urgent needs of displaced populations.


The organization updated their emergency manual in 2016 to further support crisis response operations. To ensure this information can be regularly updated and shared effectively with field staff, IOM has also created an electronic platform which can share information with all stakeholders in real-time, with the new platform due to be launched in November.

SES (NYSE Euronext Paris and Luxembourg Stock Exchange: SESG) has been selected by the  (IOM) to create a digital emergency manual in a project funded by the Luxembourg Government. SES was selected due to their expertise in delivering similar emergency manual digital platforms for crisis response and humanitarian operations via its emergency.lu solution. Emergency.lu provides connectivity and applications for humanitarian interventions via dedicated SES satellite capacity and communication infrastructure. The solution's recent success with a similar project for the UN Refugee Agency (UNHCR) helped IOM to select SES.

According to Vincent Houver, the Head of the Preparedness and Response Division at IOM, partnering with SES for the creation of this digital emergency manual was an easy choice, due to SES’s experience in providing end-to-end solutions for disaster recovery and crisis response. The manual will be accessible through a website or mobile application, in both an online and an offline mode, ensuring all staff have access to the latest information and guidance, wherever they are in the world.