[SatNews] iDirect Asia Pte Ltd has announced that the organization has achieved ISO 9001:2008 certification for sales distribution, marketing, engineering support and development of iDirect IP-based satellite communication products in the Asia Pacific (APAC) region.
The ISO 9001 Quality Management Systems Standard is recognized as the world’s most successful standard adopted by more than one million organizations across 178 countries. ISO 9001:2008 is the internationally recognized standard for quality management systems and is based on the principles of leadership, process and system approach, fact-based decision making, continual improvement and mutually beneficial supplier relationships.
For the certification, the team at iDirect Asia, comprised of various key functions, has worked rigorously to establish the quality management systems, carry out initial assessments of the processes and procedures and undergo pre-audit and final audit, all of which helped the organization meet the quality management standards laid out under ISO.
Tom Cheong, the Vice President and General Manager of iDirect Asia, said, “Guaranteed customer satisfaction remains a fundamental priority for success to the team at iDirect Asia. With this certification, customers in the Asia Pacific region can be confident that we will continue to maintain the highest efficiency and responsiveness in meeting such a goal.”
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