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Satnews Daily
October 6th, 2013

Eutelsat—Trained To Tooway Top 4K In Number (SATCOM)


[SatNews] Eutelsat Communications (NYSE Euronext Paris: ETL) has now trained and certified 4,000 satellite broadband installers to bring Eutelsat’s Tooway broadband service to residents who had been previously poorly served or beyond the range of terrestrial broadband.


Artistic rendition of Eutelsat's KA-SAT, courtesy of Eutelsat.
The largest free training program of its kind has so far certified 4,000 installers in 20 European countries and in eight languages—ensuring best practice for satellite broadband installations across the continent. The program is continuing with an additional 1,000 installers to be trained by the end of 2014, with the focus on building numbers in the Balkans, Germany, Nordic countries, Poland and Spain.

By building an extensive network of expert digital installers, Eutelsat is helping to make universal access to high speed broadband a reality across Europe and at the same time creating jobs and broadening the skills and work opportunities of satellite TV installers.


Eutelsat Tooway™ equipment.
The Tooway™ Installer Training Programme provides practical face-to-face training, an interactive app for site surveys, installations and dish alignment, along with access to a portal reserved for certified installers that provides practical information, tools and services for a high quality install.

Eutelsat’s Tooway™ service is principally aimed at consumers and businesses unable to receive broadband or can only access speeds of up to 2Mbps. The latest Tooway™ services offer download speeds of up to20 Mbps and upload speeds of up to 6Mbps, making it the fastest satellite broadband service in Europe. The service operates with a small (77cm) satellite dish and modem and is delivered by KA-SAT, Europe’s most powerful satellite. The program has been recognised by the Global VSAT Forum (GVF), which brings together organisations engaged in the delivery of advanced broadband and narrowband satellite services to users worldwide.

“The Tooway™ Installer Training Program, both in its concept and delivery, is an example to the industry,” said David Hartshorn, Secretary General of the GVF, which supported Eutelsat with online components based on its international training programme. “Not only is it one of the largest and most comprehensive ever undertaken by a satellite operator, it also shows Eutelsat’s high level of commitment to promoting good practice and reducing interference.”

Eutelsat is supporting a one-day, European Digital Installer Conference on October 5th during the All Digital ExpoForum. The event will assemble representatives from industry and key national and European associations to address European public policies to support satellites as a means to achieve 100 percent EU broadband coverage, digital installer promotion and training activities and the harmonisation of European installation quality.