Satnews Daily
February 27th, 2014

Axiros + Vodacom—Business Customer Base Support (Device Management)

[SatNews] Axiros announced that Vodacom, part of Vodafone Group and one of Africa’s largest telecommunications companies, has selected Axiros for device management across its business customer base.

Vodacom is a mobile communications company providing voice, messaging, data and converged solutions to approximately 50 million active customers in South Africa, Tanzania, Mozambique, and the Democratic Republic of the Congo. Vodacom is moving from its existing device management solution to the Axiros platform. Under the terms of the agreement, all existing business customers will be transferred to Axiros, the technology leader in advanced service and device management. Specifically, Vodacom will leverage Axiros’ flagship product, AXESS.ACS, to monitor, provision and manage deployed Internet services including VoIP and high-speed connectivity. In particular, both Access Gateway and IP phone CPEs will be remotely controlled and configured by AXESS.ACS. The AXESS.ACS platform is the leading subscriber device management system – deployed and productive at more than 35 percent of Europe´s top 50 operators and carriers. Return on investment is high as it delivers a fast time to integration paired with a very short release cycle for new product introduction. Core functionality includes:

  • Remote device management
  • Short-time monitoring—troubleshooting device monitoring
  • Zero touch provisioning
  • Customer self-service portal support
  • Security management

Direct benefits to Vodacom include improved operational efficiency and greater customer satisfaction, the second of which dovetails well with Vodacom’s strategy of “doing more to improve the customer experience.” Nology, Axiros’ local business and technology partner, played a key role in closing the deal with Vodacom.

The Axiros infosite is available for access at