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Satnews Daily
August 29th, 2012

KVH Industries... Tracking The New TracPhone (SATCOM)

[SatNews] KVH Industries, Inc., (Nasdaq: KVHI) has introduced a revolutionary new onboard terminal for its...

...industry-leading mini-VSAT Broadband service, the TracPhone V7-IP. Representing a new generation of enterprise-grade onboard satellite communications equipment, the TracPhone V7-IP features a robust, 3-axis, gyro-stabilized antenna and a completely integrated belowdecks unit that includes an ArcLight spread spectrum modem and KVH’s breakthrough new IP-enabled antenna control unit—the CommBox-ACU—which includes a built-in CommBox Ship/Shore Network Manager, Voice over IP (VoIP) adapter, Ethernet switch, and WiFi adapter. The new system will be displayed next week at the Shipbuilding, Machinery, and Marine Technology (SMM) international trade fair in Hamburg, Germany, September 4-7.

For the mariner, KVH’s new TracPhone V7-IP costs less, is significantly easier to install, and will provide greater reliability than competing solutions that combine discrete components from a number of different manufacturers. The TracPhone V7-IP’s completely integrated design vastly reduces the complexity inherent in competing maritime VSAT systems, which typically require a local technician to configure a full rack of hardware from a half-dozen different third-party manufacturers of modems, antennas, controllers, switches, adapters, and servers. The new system also makes the advanced features of KVH’s best-of-breed network management solution, the CommBox Ship/Shore Network Manager, available to every TracPhone V7-IP customer, without investing in additional hardware.

For the vessel owner’s IT manager, the TracPhone V7-IP provides extensive functionality to help manage onboard networks remotely. The system itself is very easy for the crew to operate thanks to an outstanding web browser-based user interface that even includes an iPhone app. The CommBox-ACU provides a full suite of onboard services optimized for satellite communications, including crystal clear VoIP calling, Internet café, crew calling, managed e-mail, secure file delivery, and remote network access. The end-to-end design of the TracPhone V7-IP enables the system software to be updated over-the-air using either the mini-VSAT Broadband service or cellular service thanks to a GPRS modem built into the system’s antenna. This remote access enables technicians working in KVH’s GlobalCare support center to remotely diagnose and troubleshoot any issues through industry leading 24/7/365 support.

The mini-VSAT Broadband service for the TracPhone V7-IP is delivered by an interlaced network of 14 modern Ku-band satellite transponders providing seamless worldwide coverage north of the equator and around all major continents, including most major shipping routes south of the equator. For true global coverage, KVH’s mini-VSAT Broadband network now includes three global C-band transponders that overlay its Ku-band service, both of which can be received by the new dual-mode TracPhone V11 onboard terminal introduced earlier this year. By leveraging abundant new commercial satellite services covering the ocean regions, KVH is able to offer significantly more affordable connectivity than legacy L-band services like Inmarsat FleetBroadband. As demand for the service grows, KVH can easily add new capacity to its network, exactly where it is needed, to assure outstanding performance for customers concentrated in specific regions.