Proactive Communications is deploying a new automated remote management (ARM) system that uses satellite data links provided by Iridium Communications Inc. (NASDAQ: IRDM) for out-of-band backup access to remote communication network sites. Data Technology Solutions (DTS), an Iridium value-added reseller, is supplying the system, which uses ARM technology developed by Uplogix, an Iridium value-added manufacturer. The Uplogix system relies on Iridium’s global satellite circuit-switched data service. “Our mission-critical satellite communication sites are located in places like Afghanistan, Iraq, natural-disaster areas and remote geographic locations, which are not readily accessible for maintenance and repair,” said Larry Hall, chief operations officer of Proactive Communications. “With Uplogix’s Iridium-based ARM, our customers can restore network connectivity within minutes, without dispatching a technician to the location. It also gives our customers unprecedented visibility into the status of their network nodes.”


