[SatNews] Iridium Communications Inc. (Nasdaq:IRDM) has announced it is establishing a Global Service Program for its Iridium OpenPort(R) broadband marine satellite communication product.
Launching first quarter 2011, this new program aims to provide full-service shipboard support to any Iridium OpenPort customer at more than 50 ports around the globe. Iridium is the first mobile satellite service provider to offer full-service support of this kind for any of its products. Iridium OpenPort is the world's only global voice and data service specifically engineered for maritime use. The service leverages Iridium's global constellation of 66 cross-linked low-Earth orbiting (LEO) satellites to provide pole-to-pole coverage for ships at sea.
The Iridium OpenPort Global Service Program will be comprised of a robust network of experienced technicians located around the globe. As part of this initiative, Iridium has signed an agreement with Radio Holland to be the first service partner for the Iridium OpenPort Global Service Program. Radio Holland, a member of Imtech Marine, will provide portside technical support and assist Iridium with efficient global logistics, managing three regional service centers enabling timely support at all major ports worldwide. Iridium selected Radio Holland for its reputation for dedicated service and support of proven navigation and communications solutions. In addition to the establishment of its worldwide network of maritime service centers, as of January 1, 2011, Iridium is backing up its promise of service excellence by providing a five-year standard warranty for all Iridium OpenPort units. Iridium has shipped more than 3,400 Iridium OpenPort terminals for use on a wide range of vessels, including commercial shipping fleets, government and navy vessels, fishing fleets, and personal yachts.


