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Satnews Daily
June 20th, 2011

iDirect... Simplified Solution (SatCom)


[SatNews] Adding another version to an already widely-used product should increase the client base...

iDirect has released a new software edition for its SatManage system. SatManage Standard is a simplified, out-of-the-box software offering designed for satellite operators with small to mid-tier network deployments that want to improve their operations, grow their business and increase customer loyalty. Similar to the Enterprise edition, SatManage Standard includes a powerful suite of web-based software tools that integrate, monitor, and automate satellite networks and Network Operations Center (NOC)-based applications. SatManage Standard is specifically designed for mid-tier operators that have networks with up to 1,000 VSATs and less complex requirements for mobile remotes and extended reporting. SatManage Standard provides all the key functionality in the Enterprise edition, but without the extra mobility and traffic analysis features that are not relevant for smaller, fixed deployments. If an operators’ network size or complexity becomes large enough, they can easily upgrade from the Standard edition to the Enterprise edition. With SatManage Standard, network operators can improve the efficiency of their operations. A comprehensive range of visual correlation tracking and reporting tools, and a centralized monitoring dashboard, provide immediate visibility into network performance so operators can rapidly identify, respond to and prevent service degradation. In addition, SatManage offers intuitive customer management tools and portal interfaces that provide enhanced communication, reporting and network visibility to customers to improve satisfaction.