...Royal Caribbean Cruises Ltd. to provide communications services onboard its fleet of 34 ships in the Royal Caribbean International, Celebrity Cruises and Azamara Club Cruises brands. The hybrid satellite and terrestrial communications solution will enable Royal Caribbean to dramatically improve overall communications performance while enhancing guest experience and crew morale.
To meet Royal Caribbean's needs for vessel administration, guest satisfaction and crew welfare, Harris CapRock will deploy a fully managed, end-to-end Very Small Aperture Terminal (VSAT) and terrestrial communications solution that will enable access to Royal Caribbean's corporate network and business applications, broadband Internet, and telephony services. Royal Caribbean will receive equipment, installation, maintenance, service and 24/7 proactive monitoring and support from Harris CapRock's global Customer Support Center. The hybrid solution combines Ku-, C-band and shore wireless connectivity, designed so that the ships can switch seamlessly from one preferred platform to another to maximize service availability and avoid downtime. Each ship will be equipped with two or three of Harris CapRock's stabilized VSAT antenna systems to provide the optimal level of flexibility and availability.