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Satnews Daily
March 12th, 2009

Orange Peels New Services For Bourbon


Orange homepage Bourbon, a French marine services group, has selected Orange Business Services for the modernization of the communications system for its fleet of 150 vessels.

With this contract, Orange Business Services is responsible for integrating and operating a VSAT type satellite communication system specially developed for marine communications. This system will connect the vessels to the Bourbon network via the IP VPN. The goal is to implement new communication services and new business applications for its entire fleet. This new solution’s deployment of 45 vessels and four ground bases has already helped cut communication costs for Bourbon by a factor of five. The solution will also help increase Bourbon’s appeal, who is looking to double its workforce over the next four years. The means of communication are in fact key elements for crewmembers working and living far away from their friends and families for long periods of time.

The new satellite communication system deployed and managed by Orange Business Services will enable Bourbon to:
  • Manage the increased flow of data sent and received by the vessels
  • Offer its customers the use of its IT equipment and tools and thus generate new sources of income
  • Transmit in real-time the status of the vessels in electronic form
  • Monitor in real-time the use of consumables for each vessel
  • Telephone over IP from the vessels: Bourbon has chosen a homogeneous IP telephony solution, based on the Business Talk IP, where the conventional PABX is replaced by a central IPPBX delivering all the benefits associated with these unified messaging systems: number portability, click to call, operational guarantees with its back-up system, flexible billing (consolidated, by site, etc.) and a report generation system
In addition, with this IP telephony solution, Bourbon has a private numbering system giving access to the Bourbon directory by means of abbreviated dialing. Orange Business Services Business Talk IP solution is based on a monthly subscription contract. The cost of communications between vessels and Bourbon sites are included in the plan. Outbound communication costs are covered by an IP pricing rate that is eight times cheaper than previous communication solutions. The VSAT system will provide total global coverage.