ARINC owns and operates radio communications centers in California and New York, serving aircraft over the oceans in U.S. controlled airspace. More than a hundred ARINC operators work at the facilities, handling more than two million voice and electronic messages per year between aircraft and FAA Air Traffic Controllers. As a result of the excellent evaluation rating, the FAA awarded the company a maximum performance based incentive award which will be shared with staff at the ARINC communications centers. In addition to obtaining customer satisfaction feedback from the site managers at its Air Route Traffic Control Centers (ARTCC’s), the FAA also conducted an internal review of ARINC’s performance. The result indicated ARINC consistently met or exceeded all contractual requirements while working with FAA to continue to improve service to the aircraft operators in oceanic airspace.
Satnews Daily
November 20th, 2009
ARINC Flying High With FAA Commendation
ARINC owns and operates radio communications centers in California and New York, serving aircraft over the oceans in U.S. controlled airspace. More than a hundred ARINC operators work at the facilities, handling more than two million voice and electronic messages per year between aircraft and FAA Air Traffic Controllers. As a result of the excellent evaluation rating, the FAA awarded the company a maximum performance based incentive award which will be shared with staff at the ARINC communications centers. In addition to obtaining customer satisfaction feedback from the site managers at its Air Route Traffic Control Centers (ARTCC’s), the FAA also conducted an internal review of ARINC’s performance. The result indicated ARINC consistently met or exceeded all contractual requirements while working with FAA to continue to improve service to the aircraft operators in oceanic airspace.

