Satnews Daily
September 15th, 2009

SatBroadcasting: Curb That Churn — Mariner's xVu To Assist...


Mariner xVu homepage Mariner provides IP video solutions and technologies and their xVu IPTV service suite of monitoring tools has just been integrated with Cisco’s Visual Quality of Experience (VQE) platform.  The integration of xVu builds on the innovation of Cisco’s VQE technology, which encompasses a suite of network tools that allow service providers to optimize bandwidth use, reduce error rates, improve user experience and speed response to service-quality issues. Cisco and Mariner have worked closely to test and integrate the xVu suite of IPTV service monitoring tools with Cisco’s VQE technology.  The incorporation creates an effective system that provides network operations, field technicians and senior management with increased insight into network monitoring and service issues, allowing them to correct network problems before they negatively affect the end-user’s quality of experience (QoE). This depth of application performance insight also reduces costs by enabling smart truck rolls and curbing customer churn.