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Satnews Daily
May 16th, 2019

SES Networks SATCOM Services Selected by Dream Cruises

Dream Cruises, a brand of Genting Cruise Lines, has selected SES Networks’ Signature Cruise Solution to provide fiber-like service to its passenger ship fleet that is comprised of the vessels World Dream, Genting Dream and Explorer Dream, for the Asian luxury market.

Crew and guests of the newly-launched Explorer Dream will experience SES-powered guest connectivity onboard the 75,000-gross-ton, 2,000-passenger ship. The SES Networks’ solution will also be introduced onboard Genting Dream in September this year, completing the fleet-wide implementation that follows the successful launch of SES Networks’ managed service onboard World Dream, Dream Cruises’ second cruise ship, which debuted in 2017.

The new Explorer Dream will have home ports in Shanghai and Tianjin, as well as Sydney and Auckland later in the year. This significantly enhanced connectivity will enable guests to chat with friends on WeChat, pick up a bargain on Taobao, or stream high-resolution video on YouKu without interruption or lag. Guests will also be able to share photos and videos from their trip in real-time across social media, or battle with their friends in League of Legends as easily as they can on land.

SES Networks’ Signature Cruise Solution combines the low latency of the company's O3b MEO satellite constellation with a fully managed end-to-end service, backed up by the firm's highly reliable geostationary (GEO) fleet to ensure network resilience. The result is a seamless, high-performance broadband service delivered to everyone onboard the Dream Cruises fleet.

Thatcher Brown, President at Dream Cruises, noted that today’s cruise passengers demand excellent connectivity even when they are traveling on the high seas. As part of the company's efforts to provide guests with the best possible services and amenities on board Dream Cruises' ships, the firm partnered with SES Networks because of their high-speed capability to deliver a terrestrial broadband-like internet experience in some of the most challenging of conditions.

Simon Maher, VP Global Sales, Cruise Maritime Services at SES Networks, added that a Dream Cruise has the ability to deliver inspirational voyages at sea that create memories to last a lifetime. A key part of that adventure nowadays is the digital experience. The company's Signature Cruise Solution ensures that passengers onboard Explorer Dream — along with World Dream and Genting Dream — will experience the new standard of enhanced guest connectivity. SES Networks and Dream Cruises have shared values around delivering transformational and inspirational experiences at sea.