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Satnews Daily
April 30th, 2011

Pactel International... More Than Just A Helping Hand (SATCOM)

[SatNews] In April of 2011, Pactel International was awarded a multiyear contract to manage SamoaTel’s International Telephony business.

The services provided will assist SamoaTel in achieving industry best practice and profitability in their international voice services. The project will involve an initial review of SamoaTel’s current international agreements, assistance with the re-design and improvement of its international trunking network, and continual monitoring of key performance parameters. Steffen Holzt, Executive Director of Pactel International, said, “We are very pleased to be able to combine our existing expertise and cutting-edge network management capabilities so that we can add significant value to the existing practices and processes within SamoaTel”. Pactel’s initial approach to this large-scale project involves a review of SamoaTel’s current international agreements and benchmarking against their competitors and other regional operators. This will, in turn, provide the framework for renegotiation of existing bilateral supply agreements and an upgrade to the existing network infrastructure and will yield savings and reduced downward pressure on call termination rates.