A sudden change in this company's leadership...
Connect First announced that Steve Bederman is no longer Chief Executive Officer, effective August 29, 2016, by mutual agreement of the Company's Board of Directors.
The company also announced that its Board of Directors has established an Executive Management Committee, led by Richard Manulkin, Co-Founder and President, and Geoff Mina, Co-Founder, Board Chairman and Chief Information Officer to support companywide operations and strategic initiatives.
Richard Manulkin and Geoff Mina founded Connect First in 2005, with the primary mission of providing exceptional customer experiences in the contact center industry. They will continue to build a culture of integrity, transparency, and passion.
Connect First is an award-winning SaaS telecommunications and cloud contact center software provider that offers a robust platform whose solutions include Cloud Routing, Inbound ACD, Outbound Dialing, Call Tracking, Interactive Voice Response (IVR), Voice Broadcast, Disaster Recovery, Predictive Dialer, Real-Time Telemetry, CDR Reporting, Live Agent Chat and more.