EM Solutions’ ability to make timely modifications to their Commercial-Off-The-Shelf (COTS) products to suit Thales’ specific customer requirements was a key factor in determining the contract award. In 2016, a framework agreement was signed between the two companies to streamline ordering — in 2018, EM Solutions’ work was again recognized when the company received the Thales Australia’s Supplier of the Year award for Export Achievement.
For EM Solutions, the success in winning export business through the Global Supply Chain program has meant an expansion of its test and assembly capacity.
Similar products to those supplied are also in use in several of EM Solutions’ own on-the-move satellite terminals for a range of land and maritime applications, including the Cobra X/Ka tri-band Maritime Satellite Terminal, which is now operational on a number of different classes of Navy vessels, both in Australia and internationally. Thanks to its collaboration with Thales, EM Solutions is positioning to win further global business and extend its reach into other projects.
Dr. Rowan Gilmore, CEO, said that because of this business, EM Solutions has expanded its capacity, purchased additional equipment and hired new staff to meet delivery requirements. The firm is delighted to extend the company's near-decade long track record in working with Thales across the globe.
Thales and EM Solutions have been collaborating through the work of the Thales Global Supply Chain team. Anne Munro, who heads Thales’ GSC team, said that Thales has built trust with EM Solutions over an extended period and it is as a result of good communications and its proven track record that Thales has the confidence in EM Solutions to deliver.