Chan, a 23-year telecommunications veteran, was most recently with SES  Americom as the Director of North East Asia. Prior to SES, . Chan was General Manager, Broadcast & Fixed Satellite Systems at Cable & Wireless (Hong Kong Telecom) while gaining his initial experience at British Telecom's  Wireless Division.

Chan is the co-author of a handbook outlining the strategies of introducing non-voice services such as packet switching, videotex, or electronic fund transfer into developing countries.

Educated in the UK, Chan received his Master of Business Administration from the University of Stirling. He also holds a Technical Education Diploma and a Certificate of Management from the British Institute of Management. Chan is also a member of the International Telecommunication Union's (ITU) International and Telegraph and Telephone Consultative Committee (CCITT) joint proposal development team.